Privacy Policy

The Phone Room Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (“the Act”), the data controller is The Phone Room Limited, 20 Kings Meadow, Osney Mead, Oxford, Oxfordshire OX2 0DP.

1. INFORMATION WE MAY COLLECT FROM YOU
   
   We may collect and process the following data about you:
   
   1.1. Information that you provide by filling in forms on our site http://support.ciwf.org.uk. This includes all information provided at the time of registering your support for Compassion In Word Farming, registered charity number 1095050 (“the Charity”).
   
   1.2. If you contact us, we may keep a record of that correspondence.
   
   1.3. Information gathered during any telephone call made to you subsequent to your on-line registration of support for the Charity.
   
   
2. WHERE WE STORE YOUR PERSONAL DATA
   
   2.1. The data that we collect from you may be temporarily stored by the suppliers of the hosting facility for our website. It may also be processed by staff operating for such a supplier. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
   
   2.2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
   
   
3. USES MADE OF THE INFORMATION
   
   3.1. We use information held about you to contact you by telephone for the purposes of finding out why you support the Charity and to request that you make a donation or donations to the Charity.
   
   3.2. We will send the information provided by you to the Charity, who will control, process and handle it according to their own aims and purposes. The uses to which the Charity put the information that you have supplied to us is outside of our control.
   
   
4. DISCLOSURE OF YOUR INFORMATION
   
   4.1. We will collate and forward your personal information to the Charity, from which point it will no longer be in our control.
   
   4.2. We will disclose or share your personal data where necessary to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of The Phone Room Limited, the Charity, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
   
   
5. LINKS TO THIRD PARTY WEBSITES
   
   5.1. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
   
   
6. ACCESS TO INFORMATION
   
   The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
   
   
7. CHANGES TO OUR PRIVACY POLICY
   
   Any changes we may make to our privacy policy in the future will be posted on this page.
   
   
8. CONTACT
   
   Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to gemmat@phoneroom.co.uk.